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Microsoft is really serious about this Monday, June 30, being the end date for selling Windows XP licenses with new computers -- so serious that Senior Vice President Bill Veghte wrote a letter clarifying some of the details.
Continue reading "Judgement Day Coming Up for Windows XP" »
Case Study: Nino's lets customers preorder at kiosks. Nino Salvaggio, the specialty grocer best known for its fresh produce and imported gourmet foods, is applying fast-food restaurant technology to its deli department to reduce the other thing it's known for -- long lines. |
Continue reading "Kiosk Case Study - Deli Pre-Ordering stations" »
FRAMINGHAM, Mass. & LOUISVILLE, Colo.--(BUSINESS WIRE)--PeopleCube, provider of intelligent workplace, resource and energy management technology, today announced an alliance partnership with KIOSK Information Systems, a designer and manufacturer of indoor and outdoor kiosks, public Internet stations and other electronic self-service informational terminals. This partnership allows both companies to meet the needs of organizations large and small to reduce real estate and energy costs by implementing an on-site shared workspace and room reservation solution.
Continue reading "PeopleCube and KIOSK Information Systems Partner to Deliver Innovative Reservation Kiosk Solutions" »
News release today from PSI -- "Equally important is the roll-out of a limited number of PSI's E-Banking Kiosks. Such Kiosks enable users as follows: to purchase gifts cards, phone cards and debit cards; to obtain standard ATM services; and to permit bill paying and payroll check cashing among its many innovative features."
Continue reading "PSI Cash Express(TM) Kiosks/ATM Being Deployed" »
HERE’S the hope: You pay nearly $100 and undergo a background check to become a Registered Traveler. Then you zip through airport security.
Here’s the truth: You may save time, but you’ll still have the hassle because many features of this new program don’t yet work. And that raises this question: Is Registered Traveler ready for prime time?
Continue reading "Case Study - Travel and Registered Traveler Kiosks" »
With all the talk about PCI-compliance and identity it was good to see new module fro VIVOtech for kiosks and contactless payment. Has the 14443 MiFare and also supports NFC-enabled. |
Continue reading "Technology - Contactless Payment for Kiosks" »
In the Education market, the functional "check-in kiosk" for students is proving its value and worth. Pictures included. |
Continue reading "Kiosk Case Study - Student Check-In at Universities" »
One of our roving reporters was recently in China on vacation and took photos of these units. Each unit has three 42" plasma screens and the units extend down the street for over 2 miles (yep!). Shenzhen. More pictures |
Continue reading "Real Life - digital signage in China" »
Subway’s new chief technology officer works to answer the question: “How do you leverage technology to improve foodservice?” |
Continue reading "QSR Opinion -- Improving the Experience" »
Consumers know what they want from a drive-thru experience. Is the industry listening? Nice research piece. Include downloadable case study pdf.
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Continue reading "QSR Study - Consumer Drive-Thru Preferences" »
AUSTIN, Texas – NCR Corporation (NYSE: NCR) today unveiled its newly designed NCR XpressPort, a sophisticated and modular hotel check-in kiosk designed to meet consumer demand for self-service convenience in a high-touch environment. |
Continue reading "New Hotel Check-In solution from NCR" »
"Check-in historically has involved a lot of time-consuming, one-on-one interaction, with almost every new and returning resident," says Anthony Zamora, head of IT support for the University of San Diego (USD).
Continue reading "Onity Kiosk helps universities cut to front-of-the-line efficiency" »
New hight tech biometric check-in kiosk for sex offenders in Tacoma, WA. One of the savings is in fingerprint cards will no longer need to be printed which is costing the department $500 a month right now.
Continue reading "Sex offender check-in kiosks" »
Nice introduction to St. Clair with Chris Peter over in London. Also talks about gift cards (big deployment for Dave and Busters current notable)... [watch video]... |
HP announced that it is adding self-service kiosks to its portfolio to meet the needs of business customers at KioskCom Self Service -- watch video |
Video feature on kiosk company. Also demonstration of EyeSite kiosk and HP Cosmetic Kiosk. |
Continue reading "Video profile kiosk companies" »
Opinion paper by Mike Lee of ATMIA on the future of cash. Often we hear about cashless society and how credit cards are becoming the majority payment method. Fact is that cash transactions have always been the majority transaction in many public use terminals and are actually rising (thanks to privacy and personal information intrusions).
Continue reading "Opinion - Is Cash an Endangered Species?" »
or a few months, we’d been hearing talk of a new dedicated Intel processor for MIDs (Mobile Internet Devices), intended to compete with ARM processors. Initially known by the names Silverthorne and Diamondville, the processors in this new line will be called "Atom". These chips have a few surprises in store.
Continue reading "Technology - Review of Intel Atom CPU" »
How digital continues to change the photo industry and especially for the smaller photo stores with their new digital printing lounges.
Continue reading "Picture a digital world" »
Organizations handling credit cards feel pressure building as the deadline for PCI Requirement 6.6 compliance, June 30, 2008, approaches. Most are still evaluating how to strategically ensure compliance with this requirement, while maintaining a strong security posture.
Continue reading "Security - Deconstructing PCI 6.6" »
SC Magazine, one of the leading security publications, today published an article by Rosen Sharma of Solidcore about point-of-sale security.
Continue reading "Security - Changing the POS burden" »
Google does tech demo of new opensource interface builder for mobile phones. Its the closest thing to an iPhone interface you can find (and not by accident). Steve Horowitz Engineering Director with Google does video demo of app. Built-in Compass and streetview is the coolest part (and it's very cool...).
Continue reading "Technology - Google takes on iPhone?" »
We saw the article on readwriteweb about blockbuster but the writeup on Motley Fool is much much better analysis of why the video download kiosk announced by Blockbuster is much more likely to fail than to succeed. The incremental foot traffic is reasonable but also the alienation of customers that already feel like the video store continues to trudge towards obsolescence.
Continue reading "Motley Fool Shoots Down Blockbuster/Keyes Idea" »
You've heard of the ten commandments, or maybe Miles Davis and Seven Steps to Heaven. Well here are the 12 payment card industry (PCI) data security standards (DSS).
Continue reading "Security - So what exactly is the PCI DSS spec?" »
Thin client computers are stripped-down desktops that run many of their functions by connecting to a centralized server. Enterprises and other organizations often find them attractive for both convenience and cost. They're also particularly suited for using Linux-based operating systems and applications. Full article on thin client |
NEW YORK (AP) — Blockbuster Inc. unveiled a prototype of an in-store kiosk for downloading movies at its annual meeting on Wednesday, part of its plan to transform into more than just a DVD rental chain.
Continue reading "Blockbuster unveils in-store kiosk prototype" »
The next iteration of Windows, informally known as Windows 7, will not be out until early 2010. PC manufacturers such as Dell and HP will now focus on making machines that are capable of exploiting the new software, which bears more than a little resemblance to that used on Apple's iPhone.
Continue reading "Windows 7 Coming With Touchscreen & iPhone Interface?" »
With recent incidents regarding retail systems data insecurity, here is nice overview/whitepapers on just those topics (albeit with Solidcore slant). PCI DSS standards are covered in the overview and then there is whitepaper from NCR on how they secure their Aptra systems.
Continue reading "Security Whitepapers - PCI DSS overview and ATM security" »
Samsung announced their plans to launch the 256GB solid-state disk by the end of the year. This move could revolutionize mobile technology from mp3 players to laptops breaking the capacity and physical size barrier. |
Continue reading "Technology - 256GB solid-state by end of 2008" »
The National Automatic Merchandising Association (NAMA) said it will immediately look into the next steps that should be taken to protect the industry after a federal appeals court ruled that the U.S. discriminates against blind people by printing paper money that makes it impossible for them to distinguish the bills' value.
Continue reading "Legal News - NAMA Responds To Currency Filing" »
Premiered yesterday during Dutch/US signing is new global entry program managed by Dartagnan. This is coordinated entry program for Schiphol, JFK, Dulles, and Houston (IAH) airports expected to go fully global. [Video] [image]
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Continue reading "Airport Security - Global Entry Program for Schiphol, JFK, Dulles & Houston" »
A new touch-screen kiosk is to be launched in Europe by self-service specialist NCR, designed to simplify the checking in and out procedures for patients. The aim of the kiosk is to simplify registration for GP or hospital appointments for patients prior to their appointment. If payment needs to be made, this can also be collected by the machine.
Continue reading "NCR to launch patient kiosks in Europe" »
Preparing for the eventual extinction of its DVD-by-mail rental service, Netflix Inc. on Tuesday is introducing its first solution for subscribers who want entertainment delivered directly to their television sets with just a few clicks on a remote control. |
Continue reading "Technology - skip the DVD by mail and download direct" »
DVD on USB - Practical USB device being thought of as new way to download and transport movies, 20-second download time and licensing options attractive to tech-savvy travelers, Strong competition from DVD kiosks and task of breaking movie-renting habits
Continue reading " Can the USB go from computer dork to Hollywood player?" »
Nice video from triauto enterprises showing how they use kiosks in automotive retail setting to qualify leads for dealership. [video]
Continue reading "Kiosk Case Study - marketing firm uses kiosks to qualify customers" »
SITA’s second annual survey examines passenger perspectives of the self-service experience and trends in air travel.
Continue reading "Self service kiosk research - airline passenger survey" »
Credit card security is in the new again. First it was TJX and then Hannaford. Now it looks like another firm has been hit by hackers. In this case it was sniffers on the servers that listened to data transfers back to main office.
Continue reading "Standards - PCI Security Breaches Ongoing" »
New addition to FAQ section. Question is "I need a wide printer but not sure if I should go thermal or laser. Which one should I use". Craig Keefner of KIOSK contributes objective guidelines for consideration. One of the more relevant is the life cycle of the printer. This becomes particularly important in large and longt erm deployments. As size and duration of a deployment goes down, so do considerations on which printer to use. |
Continue reading "FAQ -- Printers Laser and Wide Thermal for Kiosks" »
Interesting to see whitepaper from one of the major airline check-in vendors exploring the possibility that CUSS is dead. In the whitepaper they examine impact of internet check-in on CUSS. The CUSS initiative does seem to have stalled in the US. The Airport authorities haven't bought into them (no need to and not enough incentive from IATA) and the airlines are not known for being extravagant especially in these days and times of jet fuel.
Continue reading "Airline Check-In : Is CUSS Dead?" »
HP buys services EDS and now goes head-to-head with IBM in services consulting side of business.
Continue reading "Business news - HP adds EDS in challenge to IBM" »
Did you wonder what the guidelines are for encoding and decoding fingerprints? it's more abnd more important. The Wavelet Scalar Quantization (WSQ) Gray-scale Fingerprint Image Compression Algorithm is the standard for the exchange of fingerprint images within the criminal justice community.
Continue reading "How Things Work - Fingerprint Imaging Encoding" »
Notation: in memorial Don England of Livewire. New entry in kiosk history chronilog by Keefner.. Don was VP of Sales for Livewire and Dave McCracken and well known and well liked in kiosk industry.
MxN Middle East FZ-LLC, a Dubai based Digital Signage and Digital Media company, has be appointed as distributor by Kiosk Information Systems(KIOSK).
Continue reading "Kiosk Information Systems appoints MxN Middle East FZ-LLC as distributor for Middle East and Africa" »
Fujitsu Transaction Solutions Inc. today announced that it has formed a self-service organization to develop and market comprehensive self-service solutions and services to the retail industry, among others.
Continue reading "Fujitsu to Strengthen Self-Service Solutions" »
Tempe, AZ, April 10, 2008 --(PR.com)-- Phoenix Kiosk Inc. (www.phoenixkiosk.com) announced today the completion of a significant round of financing with funds earmarked primarily for strategic partnership and marketing initiatives. Its Board of Directors also announced that it has retained Paula Mitchell as an advisor on corporate development, to identify potential partners and to consult on the execution of various longer term initiatives.
Continue reading "Phoenix Completes Round of Financing" »
IRVING, TX — Dave & Buster's Inc., offered for sale last February at a reported $600 million asking price by owner Wellspring Capital Management, may have six companies making bids in an ongoing auction process, according to Nation's Restaurant News. Additionally, TheDeal.com said the bidding has reached the second round. Whether speculation or solid inside information, the story surfaced in outlets including the New York Times.
Continue reading "Business news -- D&B's Attracts Bidders; Q1 Same-Store Earnings Rise 4%" »
Alex Richardson, Retail Industry Leader, Joins Experticity's Board of Advisors -- Retail Luminary Joins Experticity's Advisory Board to Provide Strategic Guidance and Product Development Expertise to Surging Retail Technology Upstart
Continue reading "People in the News - Alex Richardson" »
AT&T customers have a new way to find out about the company's mobile phones, thanks to some new technology from Microsoft.
At the company's San Bruno store Thursday - and at four other stores around the nation - AT&T showed off some new touch-screen kiosks that allow consumers to get information about the company's latest phones and wireless offerings. |
Continue reading "AT&T Shows Off Microsoft Kiosks" »
KioskCom Self Service Expo Celebrates Record Attendance, Break-Through Deployments During 12th Annual Show in Las Vegas. Awards announced.
Continue reading "Kiosk Tradeshows - KioskCom 2008" »
Overall winner -- VingCard -- By securely sending a text message to the guest's NFC-enabled mobile phone with the encrypted key, together with the hotel information and room number, it allows guests to go straight to their rooms without having to go through the check-in/check-out process. At checkout, guests use their NFC-enabled mobile phones to check out directly through the NFC-enabled TV in the room or the NFC-enabled automatic check-in/check-out kiosk. Guests receive their invoices either through text message or printed out at the check-out kiosk. Full release follows.
Continue reading "NFC Forum Announces Winners " »
Software as a service...cloud computing...MS apps run anywhere on anything...The things we've always wished for seem to be on the horizon with Amazon S3, Google Apps, and now Microsoft Mesh trying to grab the real estate.
Click here for understandable explanation of Mesh.
The US Customs and Border Protection (CBP) has announced a pilot program that is designed to expedite the screening and processing of low-risk, frequent international “trusted” travelers entering the United States. The Global entry programme is scheduled to launch this summer
Continue reading "US announces kiosk pilot for Global Entry Program" »
New version Kioware 6.3.0 released today. We saw integrated VoIP demo in Vegas and it worked very well. Ability to support up to 10 additional monitors is new feature. Release notes follow.
Continue reading "Software - new version Kioware released" »
Interview with Jens Schindler of Digital Signage Expo of Europe + press release describing the upcoming show. Looks like 170 exhibitors.
Continue reading "Interview - Jens Schindler of Digital Signage Expo 2008 Europe" »
HP used the last KioskCom in Vegas in April to announce its intent to aggressively pursue the kiosk market. Part of their marketing initiative is the new redesigned website they have for kiosks which includes information on different application segments as well as brochures.
Continue reading "HP Self-Service Kiosk Solutions" »
ID continues to grow in importance and this time it involves photo ID requirements. DHS just last week trumpeted that fingerprints were about to be mandated. Hard to imagine that stepped up identification processes are just going to become more and more prevalent throughout modern life.
Continue reading "Photo ID law Upheld" »
New figures from analyst firm Juniper Research estimate that almost 3 billion mobile coupons will be issued to Mobile Users by 2011, with just under $7 billion of discounts redeemed.
Continue reading "Coupons and Mobile Phones " »
Tradeshow in Düsseldorf next week for Kiosks and Digital Signage europe-style...
Continue reading "Tradeshows - KIOSK EUROPE is next weekl" »
Adding to a growing portfolio of successful pay-for-use Internet, Gaming, and Office kiosk products, ZOOX Stations has announced the NETZOOX Self-Service Internet Cafe at the recent Self-Service Expo in Las Vegas. [photo]
Continue reading "PR - Internet Kiosk Cafe With Grande ROI" »
Global Software Applications/SurferQuest has installed secure, self maintained and privacy protected internet kiosk center software into Celebrity Resorts' business centers. SurferQuest will allow the resort guests to have access to the desktop and applications such as Microsoft Office, Instant messangers and media players.
Continue reading "PR - SurferQuest Provides Self Contained Internet Kiosk Software for Celebrity Resorts" »
April 25, 2008 -- LOUISVILLE - Kiosk Information Systems Inc., a designer and manufacturer of indoor and outdoor kiosks, public Internet stations and other electronic self-service informational terminals, has tripled the number of its international distributors.
Continue reading "PR - Kiosk triples international distributors" »
Borders Inc., the troubled bookstore chain based in Ann Arbor, is introducing 15 so-called "concept stores" this year - an effort to integrate technology into the store and generate interest as revenue evaporates.
Continue reading "Opinion - Setting up a few digital kiosks and offering a few new services isn't going to save Borders." »
Using debit cards at a self-service terminal means that you'll be sending encypted pin data somewhere to be decoded/transacted. At that server enpoint will sit the HSM which will do that. ATM people know it well. Kiosk people are just beginning to learn about it.
Continue reading "Tutorial - What is a HSM?" »
On Tuesday, the Department of Homeland Security unveiled a plan to make meaningful exit controls at airports a reality. The administration is proposing that airlines collect fingerprints from departing aliens. DHS would match the records against prints taken when aliens arrived to find out who hasn’t left on time.
Continue reading "Opinion - exit strategy for DHS" »
Nice usability analysis from perspective of customer on various types of real self-service kiosks and their usability factor. Categories include banking kiosks, grocery checkout, deli order and airline kiosks.
Continue reading "The Customer Experience at Self-Service Kiosk" »
New checkreader ID imager from CTS. Dual check and ID card scanner color matching. Typical applications include retail kiosks for bill payment or check cashing, targeting unbanked users.
Continue reading "Technology - New Check Scanner from CTS" »
ViVOtech is extending its ViVOpay line of contactless readers into the kiosk market by introducing the ViVOpay Kiosk contactless payment module. The new technology is certified to work with all major contactless payment programs and allow third-party Kiosk host systems to accept contactless payments without requiring lengthy and costly compliance re-certifications.
Continue reading "ViVOpay enables contactless payments for kiosk systems" »
ATLANTA--SoloHealth, a hi-tech health services company developing vision-testing kiosks,has secured $1.8 million in financing from private investors, including the Atlanta Technology Angels (ATA) investment group. This unit won Best of Show at the recent KioskCom in Las Vegas. [photo] |
Continue reading "SoloHealth secures $1.8M seed round for vision-testing kiosks" »
Press release - Kiosk*PASS(TM) from Infonox Reduces Operational Cost and Increases Fee-Based Revenue from Self-Service Kiosks
Continue reading "Press release - Infonox and Kiosk*PASS(TM)" »
News out of Las Vegas -- HP has decided to enter the self service kiosk market. The company is extending retail point-of-purchase presence to self-service kiosks.
Continue reading "HP Enters the Kiosk Market" »
Nice perspective commentary on kiosks, self-service and digital signage by Jim Kruper of Kioware.
Continue reading "Self-service and digital signage can co-exist" »
Newsletter from KIOSK on new "stuff". Nice photos of new modular kiosk cafe for cybercafes as well as NEMA4 rated outdoor ticketing kiosk for Fujitsu. Digital signage and wayfinding 42" touchscreen project shown. Very nice three monitor EyeSite kiosk. For KioskCom there are a couple of entries including AT&T as deployer of the year.
Continue reading "Newsletter from KIOSK" »
Application profile for four winds interactive. Four Winds does digital signage such as non-interactive and interactive large LCD (touchscreen or none). Recommended.
Continue reading "Application Resource - Digital Signage" »
Rite Aid Stores Nationwide To Launch Expanded, State-of-the-Art Photo Services Starting This Summer. “Our agreement sets the stage for creating a ‘Best in Class’ photo solution for our more than 5,000 Rite Aid stores nationwide,” said John Pollock, Rite Aid vice president category management.
Continue reading "Rite Aid and Fujifilm Announce Partnership" »
Nice writeup on configuring Linux browser lockdown under Ubuntu with Blackbox window manager. This install also sets up Apache,PHP and MySQL locally so app can be web-based but not necessarily connected to the Internet. Firefox is the browser engine and writer uses R-Kiosk extension for full-screen customization.
Continue reading "Kiosk Lockdown Using Firefox, Ubuntu and Blackbox" »
SCM Microsystems has announced the release of its new “NFC dongle.” This is a USB device that connects users’ NFC-enabled mobile devices to their PCs. The new SCM device hopes to bridge the gap between the Web and NFC mobile devices.
Continue reading "SCM Microsystems now offers 'NFC dongle'" »
Product information for the Epson EUT-400 kiosk printers. Highly recommended for robust self-service application these printers handle 58mm to 114mm. Worth noting that in the retail space these printers support the latest javapos implementation.
Continue reading "Product information - Epson kiosk printers" »
New announcement from Pay By Touch (aka Solidus) has ceased processing biometric transactions (ie shut down). Remains to be seen what IP held.
Continue reading "Pay By Touch To Shut Down All Biometric Services Immediately" »
Interesting self-service application which doesn't get much airplay is "hoteling". Large companies are altering the way employees work at facilities and resource scheduling has a surprising (and significant) ROI for employers. More information follows. |
Continue reading "Application Brief - Hoteling" »
TULSA, Okla.--(BUSINESS WIRE)--Alamo Rent A Car recently set a major industry milestone with one million self-service kiosk rental transactions.
Continue reading "Kiosk Case Study - Car Rental Check-In Kiosks" »
Hard to not notice Andy Egan of MaxBox. He's been invited onto the British Olympic council and will work with them to raise the £18,000 needed for each athlete to compete in Beijing.
Continue reading "People in the News - Andy Egan" »
Being Green is something the thin client community uses as its primary weapon/argument for deployments. The old desktop came with 280 Watt power supply. That new ultra small form factor HP comes with high efficiency 135W. All the way down the chain comes multi-user stations like NComputing that literally use only 1W. That's green (assuming you don't hook up 32" LCD to it :-). For more on being green. Why think when you can be?
Continue reading "Being Green? -- Think Energy and Lifecycle" »
DIMA Photo Kiosk Shoot-Out Results -- The super bowl of photo kiosks was held recently at the PMA show in Las Vegas and Storefront achieved a blowout victory winning 6 of 8 categories.
Continue reading "DIMA Photo Kiosk Shootout Results" »
TIO and new TIO Express ( at the counter) product activated its first 600 locations this year and is now generating revenue. This new channel is in addition to the web-enabled kiosks and hybrid ATMs it has installed. Congratulations to Hamed and Team...
Continue reading "Bill Payment Kiosks - TIO Expands Model" »
MaxBox Digital Retail Ltd announce another major distribution deal just months after being acquired from Felix Group plc and relaunching as a privately owned company. |
Continue reading "Music Kiosks PR - MaxBox Signs Distribution Deal " »
New report from FTN for North American ATM market issued today. Duopoly of NCR and Diebold still in place though Wincor is beginning to edge in. New spending is expected to be flat. Interesting is that "operational CRM which refers to ATMs, call centers, and tellers/etc is becoming focus as opposed to "analytical CRM" which are tools that drive customer-centric business decisions. Worth noting to that Service Costs for a full-function ATM average between 8K and 12K a year. Key points follow. |
Continue reading "ATM Market Flat for 2008" »
Photo book at CVS works really well except for final construction by clerk of the album. Illustrates the entire process impacts the consumer and one flawed segment can negate the overall servicing of the customer.
Continue reading "Photo KIosks Photo Book in CVS Process Needs Work" »
Ski-Lift Ticketing Kiosks Allow Sports Authority to Reduce Shoppers' Lift Ticket Purchase Times From Half-Hour to Less Than a Minute
Continue reading "Ski-Lift Ticketing Kiosks" »
Now that is one small PC... About the size of a typical RJ45 connector, the Picotux comes with 32-bit ARM processor. uClinux 2.4.27. See www.picotux.com for more information. |
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