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Support: Hosting

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Dedicated

• Can I get a private out-of-band connection (not Internet, not VPN) to my server?
• Can I get a private VPN to my dedicated server?
• Can I visit my dedicated server and get physical access?
• Can VISI tell me the root/administrator password for my dedicated server?
• Does my dedicated server have redundant disks, power supplies and
• How do I reach my dedicated server?
• How fast can my server burst to the Internet?
• If I order multiple servers, is my data transfer between them free?
• Is my server hosted in a Tier-2 datacenter with redundant UPS and
• My company needs to attest that our hosted solution is HIPAA/Sarbanes-Oxley/SAS70/PCI DSS/SysTrust/WebTrust compliant. What can I tell our compliance officer?

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