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Home / Support Center / Dedicated

Support: Hosting

Frequently Asked Questions

Search for answers or choose from the links below to quickly return to life as you want it – up and running.


Most Popular Questions

Can I get a private VPN to my dedicated server?
How fast can my server burst to the Internet?


Dedicated

  • Can I get a private out-of-band connection (not Internet, not VPN) to my server?
  • Can I get a private VPN to my dedicated server?
  • Can I visit my dedicated server and get physical access?
  • Can VISI tell me the root/administrator password for my dedicated server?
  • Does my dedicated server have redundant disks, power supplies and
  • How do I reach my dedicated server?
  • How fast can my server burst to the Internet?
  • If I order multiple servers, is my data transfer between them free?
  • Is my server hosted in a Tier-2 datacenter with redundant UPS and
  • My company needs to attest that our hosted solution is HIPAA/Sarbanes-Oxley/SAS70/PCI DSS/SysTrust/WebTrust compliant. What can I tell our compliance officer?
  • Why is my dedicated server's uptime lower than I expected?
  • Can I add an IP address to my dedicated server?
  • Why can't I connect using Remote Desktop?

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