ReliaCloud resides in our Tier III facilities across the
upper Midwest and is monitored by our world-class Network Operations Center (NOC)
coupled with a best-in-class Security Operations Center (SOC) via our
partnership with AlertLogic. Our
facilities leverage redundant uninterruptible power systems, backup generators,
redundant power paths and diesel supplier agreements to ensure service
availability. Each facility leverages a
VESDA (Very Early Smoke Detection Apparatus) system in conjunction with FM-200
fire suppression systems to quickly detect and contain potential fires within
the facilities. Redundant N+1 HVAC
systems maintain consistent temperature control throughout the seasons across
the data rooms.
A series of access controls separate the facility into
multiple security zones. Access to the
facility requires check-in with positive identification at the 24x7 guard
desk. Entrance to our data rooms
requires multi-factor authentication using biometric scanners and proximity
access cards. People traps minimize the
likelihood of unauthorized tailgating into the data rooms. ReliaCloud is housed in sealed cabinets,
protected by biometric fingerprint readers.
Power and network service to ReliaCloud is cordoned off in tamper-resistant
enclosures. All vendor access to
ReliaCloud is performed under escort.
Access to each data room, as well as ReliaCloud, is monitored 24x7 via
video surveillance systems recorded to digital video recorders and retained for
an extended period of time.