Cloud Services

Data Centers

Eden Prairie Data Center

ReliaCloud resides in our Tier III facilities across the upper Midwest and is monitored by our world-class Network Operations Center (NOC) coupled with a best-in-class Security Operations Center (SOC) via our partnership with AlertLogic.  Our facilities leverage redundant uninterruptible power systems, backup generators, redundant power paths and diesel supplier agreements to ensure service availability.  Each facility leverages a VESDA (Very Early Smoke Detection Apparatus) system in conjunction with FM-200 fire suppression systems to quickly detect and contain potential fires within the facilities.  Redundant N+1 HVAC systems maintain consistent temperature control throughout the seasons across the data rooms. 

A series of access controls separate the facility into multiple security zones.  Access to the facility requires check-in with positive identification at the 24x7 guard desk.  Entrance to our data rooms requires multi-factor authentication using biometric scanners and proximity access cards.  People traps minimize the likelihood of unauthorized tailgating into the data rooms.  ReliaCloud is housed in sealed cabinets, protected by biometric fingerprint readers.  Power and network service to ReliaCloud is cordoned off in tamper-resistant enclosures.  All vendor access to ReliaCloud is performed under escort.  Access to each data room, as well as ReliaCloud, is monitored 24x7 via video surveillance systems recorded to digital video recorders and retained for an extended period of time.