All cancellations
must come in writing to our billing department. This can be accomplished by faxing us on company letterhead, emailing our billing department or sending a letter via US Postal. Our billing fax line is 763.592.7983. You can email our billing department at
billing@visi.com from a verifiable source (this means the email must come from a VISI IP address). To mail your cancellation, address it to VISI Attention Billing Department 180 East 5th Street, Suite 525; St Paul, MN 55101. Please make sure the fax or letter comes from a contact on the account and that the notice has an authorized signature on it.